When you book a reservation at Tanner's Canine Resort, we hold a spot in our facility for your dog that is no longer available to other clients. Therefore, we ask that you cancel as early as possible to avoid a cancellation fee. This also gives another customer the opportunity to book your spot.
If your plans change, for whatever reason (including a positive covid test), and you need to cancel your reservation, we ask that you adhere to the following policies and timelines in order to avoid a cancellation fee.
Keep in mind, if you do incur a cancellation fee, please do not ask the Tanner's staff to waive the fee. Or threaten to never bring your dog back to Tanners. This is a policy that every client agrees to and signs off on when they register as a new client (please log into your account and look under "signed agreements"). We are not punishing you, we are running a business and are simply enforcing a policy.
Boarding Cancellation
PEAK TIMES: a reservation that includes any of these days:
CANCELLATION DURING PEAK TIMES:
CANCELLATION DURING OFF PEAK TIMES:
Cancellation of Daycare & Training
Tanner's Canine Resort
122 Hopper Avenue, Waldwick, New Jersey 07463
(201) 499-4090 PHone (201)499-4091 FAX
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Tanner's is booked for boarding through Labor Day 2022.
If you are interested in becoming a new customer, please follow the instructions under the MAKE A RES tab.
We look forward to meeting you and your pup soon!
~THANK YOU~