Schedule your meet & greet appointment today
Schedule your meet & greet appointment today
When you book a reservation at Tanner's Canine Resort, we hold a spot in our facility for your dog that is no longer available to other clients. Therefore, we ask that you cancel as early as possible to avoid a cancellation fee. This also gives another customer the opportunity to book your spot.
If your plans change, for whatever reason (including a positive covid test, flight cancellations, sick dog, etc.), and you need to cancel your reservation, we ask that you adhere to the following policies and timelines in order to avoid a cancellation fee.
If you do incur a cancellation fee, please do not ask the Tanner's staff to waive the fee. Or threaten to never bring your dog back to Tanners. This is a policy that every client agrees to and signs off on when they register as a new client. We are not punishing you, we are running a business and are simply enforcing a policy.
BOARDING CANCELLATION
Peak Times include any reservation that includes at least one day below:
All other days of the year are considered Off Peak Times
Cancellation during Peak Times:
Cancellation during Off Peak Times:
If a boarding reservation is confirmed by Tanners staff and then subsequently cancelled by the pet parent within 24 hours of the confirmation, then no cancellation fee will be charged. However the above cancellation policy will be in effect for any reservation that is confirmed for more than 24 hours.
DAYCARE & TRAINING CANCELLATION
Tanner's Canine Resort
122 Hopper Avenue, Waldwick, New Jersey 07463
(201) 499-4090 Phone (201)499-4091 FAX
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If you are a new customer looking for Summer 2023 Boarding unfortunately we will not be able to accommodate you at this time. If you are looking for boarding in the fall, please schedule your Meet & Greet appt for September 2023.
If you are a new customer looking for daycare or training services only, please follow the instructions on the MAKE A RES tab and schedule your Meet & Greet appt right away.
If you are a current customer looking for any services please submit your requests on your customer portal.
~THANK YOU~